I wanted to express my thanks for the excellent service received in relation to the recent survey you conducted and subsequent follow-up discussions. It’s rare these days to find a company who act in such a courteous manner and do exactly what they say they will do. From the initial discussions with Gill and arranging the appointment to receiving the final report, dealing with additional queries and providing advice, I found the whole process very easy and professional throughout and would definitely recommend to others.
What particularly impressed me was the accessibility of the team, especially yourself – Andrew that allowed me to move forwards without delay. The advice received around various maintenance and remediation to the property allowed me to negotiate a reduction with the vendor that more than paid for the report.
Very grateful for a job well done.”
“Gill I would like to pass my thanks on to you and David for being so professional and comprehensive, without this I think I would have found myself in a very difficult situation with the house.”
“Thank you very much for such an efficient service.”
“From the moment I got an online quote, through to receipt of the report, I have been mightily impressed with the service. Speed, quality and value for money – whilst really feeling valued as a client. I felt like I was getting a personal service, from a firm who were working in my best interests. What particularly impressed me was when the surveyor rang me from outside the property to say “I’m about to do the survey…is there anything specific you want me to look at?”
I would have no hesitation in recommending your firm.”
“An excellent, professional company who had done their homework and made the whole process extremely easy. I was very impressed by the service I received both in booking the survey and receiving the report. I would highly recommend them.”
“It was a pleasure dealing with both Andrew and Gill. Andrew spent considerable time laying out the various options available to us and went to great lengths to ensure that we did not overspend by commissioning a more detailed survey that would not have been necessary for the type of property we were purchasing. We were always kept informed, and after the survey Andrew followed up with both of us separately to talk us through the report before it was issued. He was then always readily available to answer any additional queries we had. I wouldn’t hesitate in recommending the firm to other buyers.”